Duncan Real Estate, Inc. | www.teamduncan.com
Effective date: August 21, 2026
Data will not be sold or shared with third parties for marketing or promotional purposes.
1. Introduction
Duncan Real Estate, Inc. (“Duncan Real Estate,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.teamduncan.com, use our property-search or rental services, submit an inquiry, sign up for communications, or otherwise interact with us online or by telephone, email, or text message.
By using our website, you acknowledge the practices described in this policy. If you do not agree with this policy, please do not submit personal information through the website.
2. Information We Collect
We may collect the following categories of information:
- Contact and identification information, such as your name, email address, telephone number, mailing address, and preferred method of contact.
- Real estate and rental inquiry information, such as properties viewed, saved searches, requested showing dates, rental dates, guest information, buying or selling preferences, and messages you send to us.
- Account and transaction information associated with rental reservations, owner or guest portals, property-management services, and real estate services.
- Communications and consent records, including email correspondence, call or text history, form submissions, and records of your communication preferences or SMS opt-in and opt-out choices.
- Device and usage information collected automatically, such as IP address, browser type, device information, referring pages, pages visited, dates and times of visits, and interactions with the website.
- Cookie and analytics information collected through cookies, pixels, analytics services, and similar technologies.
- MLS and IDX activity, including property searches, saved listings, property views, and related interactions handled in accordance with applicable MLS and IDX requirements.
3. How We Use Information
We may use the information we collect to:
- Respond to inquiries and provide real estate, vacation-rental, annual-rental, homewatch, and property-management services.
- Schedule and confirm appointments, property showings, inspections, meetings, reservations, and related services.
- Send requested property information, saved-search alerts, market updates, newsletters, reminders, service notices, and other communications consistent with your preferences.
- Operate, maintain, personalize, secure, and improve our website, forms, IDX tools, customer relationship systems, and services.
- Process and administer transactions, reservations, accounts, and contractual relationships.
- Maintain records of consent, preferences, and opt-out requests.
- Detect fraud, prevent misuse, protect our rights and property, and comply with legal, regulatory, MLS, accounting, and recordkeeping obligations.
4. Cookies, Analytics, IDX, and Third-Party Tools
We and service providers acting on our behalf may use cookies and similar technologies to operate the website, remember preferences, measure traffic, understand how visitors use the site, and improve performance. We may use Google Analytics or similar analytics services. You can manage cookies through your browser settings; however, disabling cookies may affect certain website functions.
Our website may incorporate MLS/IDX search tools, maps, reservation systems, customer portals, embedded content, spam prevention, and other services supplied by third parties. Those providers may collect information according to their own privacy policies. Links to third-party websites are provided for convenience, and Duncan Real Estate is not responsible for their privacy practices or content.
5. How We Disclose Information
We do not sell personal information. We may disclose information only as reasonably necessary for the purposes described in this policy, including to:
- Service providers that support our website hosting, IDX and MLS tools, customer relationship management, communications, analytics, email delivery, reservation systems, payment or transaction processing, document management, security, and other business operations.
- Real estate, rental, property-management, title, closing, legal, accounting, insurance, maintenance, or other professionals when needed to provide services you request or to complete a transaction.
- MLS organizations, regulators, courts, law enforcement, governmental authorities, or other parties when disclosure is required or permitted by law, regulation, legal process, or professional obligation.
- A successor or acquiring organization in connection with a merger, acquisition, reorganization, sale of assets, or similar business transaction, subject to applicable privacy obligations.
- Other parties when you direct us to disclose the information or give us permission.
No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third party, except service providers that help us deliver the messaging service or when disclosure is required by law.
6. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We retain information for as long as reasonably necessary to provide services, maintain business and transaction records, honor communication preferences, resolve disputes, enforce agreements, and meet legal, regulatory, MLS, accounting, or professional obligations.
7. Your Choices and Requests
You may unsubscribe from marketing emails by using the unsubscribe link in the message. You may opt out of text messages by replying STOP. You may also contact us to request access to, correction of, or deletion of personal information, subject to applicable law and legitimate recordkeeping requirements.
To make a privacy request, email [email protected] or call (941) 779-0304. We may need to verify your identity before completing a request.
8. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
9. Changes to This Policy
We may update this Privacy Policy and SMS Terms & Conditions from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the website after an update means you acknowledge the revised policy.
10. Contact Us
Duncan Real Estate, Inc.
310 Pine Avenue
PO Box 1299
Anna Maria, FL 34216
Email: [email protected]
Phone: (941) 779-0304
Website: www.teamduncan.com
SMS Terms & Conditions
These SMS Terms & Conditions form part of the Duncan Real Estate, Inc. Privacy Policy and apply when you consent to receive text messages from us.
1. Program Description
Duncan Real Estate uses SMS to communicate about real estate and rental services, respond to inquiries, confirm appointments, send reminders, share property or reservation information, and notify clients or guests of schedule updates or other important changes. Message content will depend on the services or information you requested.
2. Consent to Receive Messages
By providing your mobile number and affirmatively opting in, you agree to receive calls, emails, and text messages from Duncan Real Estate regarding real estate or related services. Consent is not a condition of purchasing goods or services. Message frequency may vary.
3. How to Opt Out
You can cancel the SMS service at any time by replying “STOP” to a message from us. After you send “STOP,” we will send a text message confirming that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages from that messaging program. If you want to receive messages again, you may opt in again through the same method you used originally or contact us.
4. Help and Support
If you experience issues with the messaging program, reply “HELP” for assistance or contact us directly at [email protected] or (941) 779-0304.
5. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
6. Message and Data Rates; Frequency
Message and data rates may apply to messages sent to you from us and to messages you send to us. Message frequency may vary. Contact your wireless provider with questions about your text or data plan.
7. Privacy and Data Sharing
Data will not be sold or shared with third parties for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third party, except service providers that help us deliver the messaging service or when disclosure is required by law.
For more information, please review the Privacy Policy and these SMS Terms & Conditions at: https://www.teamduncan.com/privacy-policy/
8. Contact Information
Duncan Real Estate, Inc.
310 Pine Avenue
PO Box 1299
Anna Maria, FL 34216
Email: [email protected]
Phone: (941) 779-0304
